Cognition and Communication

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A01=Norbert Schwarz
assumptions
Author_Norbert Schwarz
Base Rate Information
Base Rate Probability
biases
Category=CFA
Category=CFB
Category=GPF
Category=JHBC
Category=JMR
Children's Cognitive Skills
Closed Response Formats
communicator
Contrast Effects
contributions
Conversational Context
Conversational Implicatures
Conversational Perspective
cooperative
Cooperative Communicator
decision bias analysis
Endpoint Label
eq_bestseller
eq_dictionaries-language-reference
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
experimental bias in survey research
Fictitious Issues
General Life Satisfaction
Gricean maxims
High Frequency Scale
Individuating Information
judgmental
Judgmental Biases
Low Diagnosticity
Marital Satisfaction Question
memory recall errors
Misleading Questions
Open Response Format
participants
person perception research
Piagetian Conservation Task
questionnaire design strategies
research
Research Participants
researcher's
Researcher's Contributions
Semantic Information
social psychology methods
Survey Interviewer
tacit
Violated

Product details

  • ISBN 9780805823141
  • Weight: 390g
  • Dimensions: 152 x 229mm
  • Publication Date: 01 Sep 1996
  • Publisher: Taylor & Francis Inc
  • Publication City/Country: US
  • Product Form: Hardback
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Psychological research into human cognition and judgment reveals a wide range of biases and shortcomings. Whether we form impressions of other people, recall episodes from memory, report our attitudes in an opinion poll, or make important decisions, we often get it wrong. The errors made are not trivial and often seem to violate common sense and basic logic. A closer look at the underlying processes, however, suggests that many of the well known fallacies do not necessarily reflect inherent shortcomings of human judgment. Rather, they partially reflect that research participants bring the tacit assumptions that govern the conduct of conversation in daily life to the research situation. According to these assumptions, communicated information comes with a guarantee of relevance and listeners are entitled to assume that the speaker tries to be informative, truthful, relevant, and clear. Moreover, listeners interpret the speakers' utterances on the assumption that they are trying to live up to these ideals.

This book introduces social science researchers to the "logic of conversation" developed by Paul Grice, a philosopher of language, who proposed the cooperative principle and a set of maxims on which conversationalists implicitly rely. The author applies this framework to a wide range of topics, including research on person perception, decision making, and the emergence of context effects in attitude measurement and public opinion research. Experimental studies reveal that the biases generally seen in such research are, in part, a function of violations of Gricean conversational norms. The author discusses implications for the design of experiments and questionnaires and addresses the socially contextualized nature of human judgment.

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