Collaborative Process Improvement
Shipping & Delivery
Our Delivery Time Frames Explained
2-4 Working Days: Available in-stock
14-28 Working Days: On Backorder
Will Deliver When Available: On Pre-Order or Reprinting
We ship your order once all items have arrived at our warehouse and are processed. Need those 2-4 day shipping items sooner? Just place a separate order for them!
Product details
- ISBN 9780470084601
- Weight: 347g
- Dimensions: 181 x 253mm
- Publication Date: 05 Apr 2007
- Publisher: John Wiley & Sons Inc
- Publication City/Country: US
- Product Form: Paperback
Jeffrey D. Fiebrich is Software Quality Manager for Freescale Semiconductor. He is a member of the American Society for Quality (ASQ) and has received ASQ certification in Quality Auditing and in Software Quality Engineering. During his twenty-year career, he played significant roles in leading organizations in ISO, Capability Maturity Model, and Capability Maturity Model Integrated efforts in the United States, Europe, Mexico, Romania, Asia, and India.
