Computer and the Clerk
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A01=Enid Mumford
A01=Olive Banks
administrative workflow
Author_Enid Mumford
Author_Olive Banks
Bank Clerks
Bank's Staff Association
Bank’s Staff Association
Branch Staff
campus
Case Study Firms
Category=KCF
Category=KJMV6
Category=KJU
Category=KJW
Comptometer Operator
Computer Centre Staff
Computer Installation
Computer Staff
Control Clerks
Detailed Account Information
Electronic Data Processing
Enid Mumford
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eq_business-finance-law
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Human Relations Problems
impact of computerisation on clerical work
information technology
IT
Male Clerks
Michigan State University
North Office
office automation
Olive Banks
organisational change
Paul Street
Post-change Attitudes
Punch Machines
Punched Card Equipment
Punched Card Installation
R & D
research & development
Ringer Square
Royal Exchange
sociotechnical systems
staff attitude survey
university
Women Clerks
workplace technology adoption
Young Men
Product details
- ISBN 9780815387206
- Weight: 453g
- Dimensions: 156 x 234mm
- Publication Date: 27 Mar 2018
- Publisher: Taylor & Francis Inc
- Publication City/Country: US
- Product Form: Hardback
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Originally published in 1967 and the result of extensive interviews and case studies, this book examines the implications of technical change. Although focussed on the early introduction of computers the kinds of problems discussed in this book are found in technical change more widely and the book therefore continues to have enduring relevance. The book is divided into three parts - an attitude survey of the administrative staff in departments affected by the introduction of computers, a study of the mechanisms of change and a second survey and re-examination of departmental organisation and work flow.
Enid Mumford
