Conflict Management and Dialogue in Higher Education
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Product details
- ISBN 9781648023064
- Weight: 327g
- Dimensions: 156 x 234mm
- Publication Date: 10 Nov 2020
- Publisher: Emerald Publishing Inc
- Publication City/Country: US
- Product Form: Paperback
- Language: English
Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This book offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address issues strategically.
Carla Liau-Hing Yep, CCCR
Kenita S. Rogers, Texas A&M University
Christine A. Stanley, Texas A&M University
