Confrontation Management

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A01=Sam Miller
Author_Sam Miller
Category=JNF
Category=JNFC
Category=JNK
Confrontational Conversations
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eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
Facilitating Confrontation Management
School Leaders

Product details

  • ISBN 9781475849301
  • Weight: 322g
  • Dimensions: 161 x 229mm
  • Publication Date: 03 May 2019
  • Publisher: Bloomsbury Publishing Plc
  • Publication City/Country: US
  • Product Form: Hardback
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The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to:



Appropriately beginning a confrontational conversationHow to invite employees into a conversation and avoid a “top-down” meetingCommon tactics used by employees to torpedo a meetingSuccessfully pivoting a conversation from issues or concerns to solutionsEnding a conversation with a plan and on a positive note

Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader’s relationship with staff continues to result in a positive school culture.

Sam Miller is the Chief Administrator of Central Rivers Area Education Agency in Cedar Falls, Iowa. He is a former teacher, principal, and superintendent and serves as a consultant in leadership development and school improvement.

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