A01=Daniel K. Oestreich
A01=George Orr
A01=Kathleen D. Ryan
Author_Daniel K. Oestreich
Author_George Orr
Author_Kathleen D. Ryan
bad
benefits
book
Category=KJP
Category=KJW
Category=VSC
communicating
communicating difficult
courage
courageous messenger
difficult issues
discussing
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_nobargain
eq_non-fiction
eq_self-help
finer
manual
messages
messenger
motivations
mouth
news
office
opinions
points
position
skilled
strong
survival
Product details
- ISBN 9780787902681
- Weight: 578g
- Dimensions: 169 x 245mm
- Publication Date: 23 Aug 1996
- Publisher: John Wiley & Sons Inc
- Publication City/Country: US
- Product Form: Paperback
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The book to read before you open your mouth. This survival manual relates the finer points of communicating bad news, voicing strong opinions and discussing difficult issues at the office without compromising your position...or your job. Filled with tips, illuminating stories, and a practical tool box of exercises, The Courageous Messenger gives you the means to assess the benefits, risks and motivations of communicating difficult messages. It helps you become a skilled messenger. And it teaches you how to speak with courage, clarity and -- most importantly -- diplomacy, whether you're addressing peers, bosses or employees.
Kathleen D. Ryan, known for her work in team development, strategic planning, and continuous quality improvement, is a principal in the consulting firm Orion Partnership. She lives in Issaquah, Washington.
Daniel K. Oestreich is the author of The Courageous Messenger: How to Successfully Speak Up at Work, published by Wiley.
