Crisis Response Advertising

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A01=Frauke Hachtmann
advertising agency adaptation
Author_Frauke Hachtmann
brands
Category=GTC
Category=KJMV7
Category=KJSA
Category=KJSP
consumer behavior analysis
COVID-19 impact on advertising industry
crisis communications
crisis response advertising
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
grounded theory
higher education resource
industry
marketing
mass communication
organizational behavior
organizational communication
pandemic communication strategies
practitioners
public relations
qualitative case studies
reputation management
theoretical frameworks in marketing

Product details

  • ISBN 9781032288895
  • Weight: 350g
  • Dimensions: 152 x 229mm
  • Publication Date: 31 Jul 2023
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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This book examines the effects of COVID-19 on the advertising industry to better understand crisis response advertising.

The book tells the story of three distinct phases in which the pandemic unfolded, the way a wide range of brands and agencies responded, and how the consumer landscape changed during the first 15 months of the crisis. Advertising professionals from a broad range of award-winning advertising agencies across the United States who experienced the crisis first-hand reflect on how COVID-19 disrupted the industry and what they learned along the way. Each case contains themes that emerged through data analysis, along with examples of advertising practice at various stages of the pandemic. Importantly, the new theoretical model and best practices covered in the book extend beyond application to the global pandemic, giving readers solid theoretical and practical tools to use in future crises.

Suited for upper-level undergraduate and post-graduate courses in advertising and marketing, this book will be useful as a reference for researchers and is practical enough for practitioner use as well.

Frauke Hachtmann is Professor and William H. Kearns Chair in Journalism at the University of Nebraska–Lincoln, USA.

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