A01=Laura Ugolini
Aerated Bread Company
American Department Store
Andrew Alexander
Author_Laura Ugolini
Avram Taylor
Bronwen Edwards
Bucket Shop
Category=KNP
Category=NHTB
Charles Peers
Christina SchrDer
Clive Edwards
commercial practices
consumer behaviour
Courtesy Campaign
credit and debt practices
Credit Selling
Department Store Managers
Dilwyn Porter
Double Entry
Double Entry Bookkeeping
Elizabeth Anne Rothenberg
English Department Stores
eq_bestseller
eq_business-finance-law
eq_history
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
Gareth Shaw
goods adulteration
historical retail practices analysis
James Beard
Joy Cushman
Louise Hill Curth
Mass Catering
moral economy
Nineteenth Century Department Stores
retail history
retail selling
Sales Assistants
Sales Culture
sales techniques
Shop Workers
Shop's Favour
shopping environments
Shopping Routes
Shop’s Favour
Susan Lomax
Victoria Morgan
War Time
West End Shopping
Young Man
Product details
- ISBN 9780754650461
- Weight: 740g
- Dimensions: 156 x 234mm
- Publication Date: 28 Apr 2006
- Publisher: Taylor & Francis Ltd
- Publication City/Country: GB
- Product Form: Hardback
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The study of consumption and its relationship to cultural and social values has become a vibrant and important field in recent years. Hitherto however, relatively few detailed and full length works on this topic have been published. In what will become a seminal volume, this book examines retail selling in various historical contexts and locations, as both an activity at once 'mundane' and almost universal. The book introduces the reader to the existing literature relevant to the subject; and explores the widespread perceptions of moral ambiguity surrounding the practice of selling consumer goods - ranging from concerns about the adulteration of goods, to fears about sharp practice on the part of retailers - and places such concerns in the context of wider societal values and ideas. The ambivalence towards retail selling and sellers is also a central focus of the collection, focussing on the attempts by retailers to develop selling techniques and successful practices of salesmanship, and at the same time establish widely-shared understandings of 'good' retailing. The book also delves into the more dubious practices of retail selling, including practices on the margin of legality, the issue of credit and changing attitudes towards debt. Uniquely the book examines how sales techniques relate to the wider context of a whole shopping 'experience' or shopping environment. Taken as a whole, this volume will provide a first port of call for students, researchers and others interested in exploring consumer cultures, and the cultural norms and practices involved in the sale of consumer goods in various historical periods and geographical contexts.
Professor John Benson and Dr Laura Ugolini are both based at the University of Wolverhampton, UK.
