Dear John

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A01=Jeff Osment
Author_Jeff Osment
biography
business
business biography
business leadership
business memoir
business success
Category=DNBB
Category=DNC
Category=KJD
Category=KNSX
Category=WJH
CEO
CEO biography
cosmetics
cosmetics industry
entrepreneur story
entrepreneurship
eq_bestseller
eq_biography-true-stories
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_new_release
eq_nobargain
eq_non-fiction
founder
founder story
friendship
leadership
LUSH
memoir
natural beauty
natural products
pandemic
Poole
rags to riches
resilience
retail
retail business
success
success story
The Body Shop
Weymouth

Product details

  • ISBN 9780008835408
  • Weight: 1440g
  • Dimensions: 195 x 252mm
  • Publication Date: 04 Jun 2026
  • Publisher: HarperCollins Publishers
  • Publication City/Country: GB
  • Product Form: Hardback
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In July 1973, at the age of 21, Mark Constantine OBE started making herbal hair products while studying to become a trichologist. Over 50 years later he still works out of his first hair and beauty clinic in Poole High Street, although today as the head of the global cosmetics retailer LUSH.

Dear John tells the rags-to-riches story of how a headstrong young man went from earning £20 a week treating hair and scalp conditions with homemade remedies, to becoming the major product inventor for the Body Shop. In 1988 he started, and later crashed, the mail-order company Cosmetics To Go, before rising from the ashes in 1995 and co-founding LUSH, the fresh, handmade cosmetics brand operating over 850 shops in over 50 countries.

However, long before all this unfolded, two boys growing up in the seaside resort of Weymouth began a 60-year friendship, where one was the hare and the other the tortoise. That journey reached an epic climax in South Africa in 2012, which spurred the hare to run even harder than before.

Another decade has passed and the tortoise has finally caught up again, and is the author of this expanded second edition of Dear John, which brings the often controversial life of Mark Constantine and the story of LUSH right up to date.

Jeff Osment is a retired filmmaker who has made over 300 films and videos for industry and businesses over a 40 year career, starting as a projectionist in a London advertising agency in 1972 and finishing as the creator and producer of Lush TV from 2006 until 2014.

He has travelled all over the world on filming assignments and won international awards for his work. In 2015, he took early retirement and started writing. A keen sailor, he is the current editor of The Shrimper magazine.

Jeff is also Mark’s best friend with a friendship that has spanned over 60 years. There is no one more qualified to write this story.

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