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A01=Tony Hsieh
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Delivering Happiness: A Path to Profits, Passion and Purpose

4.03 (70,932 ratings by Goodreads)

English

By (author): Tony Hsieh

Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It''s all standard operating procedure at Zappos, the online retailer that''s doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine''s annual Best Companies to Work For list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. #1 New York Timesand Wall Street Journal bestseller See more
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A01=Tony HsiehAge Group_UncategorizedAuthor_Tony Hsiehautomatic-updateCategory1=Non-FictionCategory=KJCategory=KJGCOP=United StatesDelivery_Delivery within 10-20 working daysLanguage_EnglishPA=AvailablePrice_€10 to €20PS=Activesoftlaunch
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Product Details
  • Weight: 280g
  • Dimensions: 156 x 230mm
  • Publication Date: 19 Mar 2013
  • Publisher: Little Brown & Company
  • Publication City/Country: United States
  • Language: English
  • ISBN13: 9780446576222
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