A01=Leslie Willcocks
A01=Valerie Graeser
agreement
Author_Leslie Willcocks
Author_Valerie Graeser
balanced
Balanced Business Scorecard
Balanced Scorecard
benchmarking methodologies
Benefit Streams
Benefits Funding
Business Case
Business Excellence
Business Process
California Franchise Tax Board
CAPRI
Category=KJE
Category=KJMK
Category=KJMV1
Category=KJMV5
Category=KJQ
e-business
E-business Investments
EFQM Model
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
evaluation
Generic Lead Time
information systems evaluation
investments
IT investment performance analysis
IT project risk management
level
Lifecycle Evaluation
Metcalfe's Law
Metcalfe’s Law
organisational change management
Outsourcing Contract
Post-implementation Evaluation
post-implementation review
Postimplementation Evaluation
practice
Real Options Thinking
scorecard
Scorecard Development
Scorecard Measures
service
Service Level Agreements
strategic
Sustainable Competitive Advantage
technology infrastructure assessment
UK Division
Vendor Bid
Vendor Opportunism
Product details
- ISBN 9780750647441
- Weight: 580g
- Dimensions: 189 x 246mm
- Publication Date: 09 Aug 2001
- Publisher: Taylor & Francis Ltd
- Publication City/Country: GB
- Product Form: Paperback
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'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance.
Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining three chapters deal with a range of evaluation issues emerging as important - specifically Internet evaluation, Y2K and beyond, EMU, quality outsourcing, infrastructure, role of benchmarking, and cost of ownership issues that practitioners regularly encounter.
Leslie Willcocks, Valerie Graepson
