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Difficult Conversations (HBR 20-Minute Manager Series)

Harvard Business Review
€13.99
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A01=Harvard Business Review
advice
Age Group_Uncategorized
Age Group_Uncategorized
Author_Harvard Business Review
automatic-update
Category1=Non-Fiction
Category=KJP
communication at work
company
constructive criticism
conversations with collegues
COP=United States
Delivery_Delivery within 10-20 working days
difficult conversations harvard
eq_bestseller
eq_business-finance-law
eq_isMigrated=2
eq_nobargain
eq_non-fiction
Harvard business review
HBR
issues
Language_English
leadership
management
managing conflict
managing emotions
PA=Available
perception
positive mind set
preparing for tough talks
Price_€10 to €20
problem solving together
professional skills
PS=Active
simple guide
social skills
softlaunch
talking with coworkers
useful strategies
way forward

Product details

  • ISBN 9781633690783
  • Weight: 99g
  • Dimensions: 127 x 177mm
  • Publication Date: 16 Feb 2016
  • Publisher: Harvard Business Review Press
  • Publication City/Country: US
  • Product Form: Paperback
  • Language: English
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Description

Mastering difficult conversations with confidence.

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. Difficult Conversations walks you through:

  • Uncovering the root cause of friction
  • Maintaining a positive mind-set
  • Untangling the problem together
  • Agreeing on a way forward

Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.
About Harvard Business Review
Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.

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