Difficult Parent

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& Leadership in Education
A01=Charles M. Jaksec
Administration
Aggressive
Angry
Author_Charles M. Jaksec
Category=JNK
Communication & Conflict Resolution in Education
Communication and conflict resolution
Community & Family Issues in Education
Community and family issues
Community relations
Conflict
Confrontational
Counselor
Difficult
eq_bestseller
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
Facilitator?s guide
Hostile
Leadership
Management
Personnel
Psychologist
RAID
Teaching Methods

Product details

  • ISBN 9780761988991
  • Weight: 280g
  • Dimensions: 152 x 228mm
  • Publication Date: 29 Sep 2004
  • Publisher: SAGE Publications Inc
  • Publication City/Country: US
  • Product Form: Paperback
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Specific strategies for working successfully with challenging parents

Parents are a vital source of support for our schools. School personnel interact with parents on a daily basis and fortunately, most of these interactions are pleasant and helpful, keeping students′ needs in mind. Instances of parental aggression, however, do occur. Volatile or confrontational parents present many unique challenges for educators who have long overlooked this important issue.

The Difficult Parent digs deeply into the problem of parental aggression, specifying strategies for a broad audience of educators. The guide is organized into three modules:

digs deeply into the problem of parental aggression, specifying strategies for a broad audience of educators. The guide is organized into three modules:
  1. An introductory examination of parental aggression and confrontation
  2. An in-depth explanation of the RAID approach and its mechanics
  3. Step-by-step instructions for facilitating the RAID approach in any academic setting

Comprehensive in scope, the RAID approach targets four steps to working successfully with difficult parents:

  • Recognize the potential for a volatile encounter
  • Assess your ability to deal effectively with the situation
  • Identify your advantages
  • Defuse the parent′s aggression during the initial approach and greeting

This effective, proven approach is based on real professionals′ mistakes and successes. Specially featured scenarios and anecdotes depict confrontational situations experienced by school personnel, including "from the trenches" interviews with educators who have successfully implemented the RAID approach in their schools. A facilitator′s guide is also included for practical implementation of the RAID approach in the academic setting.

Charles M. Jaksec III has served as a school social worker in The Hillsborough County School District for 21 years and has been a member of the district’s crisis intervention team for 18 years. He serves as the chairperson of the district’s Bullying Committee and is a member of the district’s Violence Prevention Committee. Jaksec is the author of The Difficult Parent: An Educator’s Guide to Handling Aggressive Behaviors (Corwin Press 2004) and The Confrontational Parent: A Practical Guide for School Leaders (Eye On Education, Inc. 2003). He speaks nationally and locally on the topics of school crisis intervention and parental aggression. Jaksec has a master’s degree in counseling services from Slippery Rock University, and an educational specialist degree in counselor education and a doctorate in curriculum and instruction from the University of South Florida.

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