Digital Communications at Work

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A01=Jonathan Phillips
A01=Sharon O'Dea
actionable internal communications tools
aligning communication with business goals
Author_Jonathan Phillips
Author_Sharon O'Dea
bank internal communications case study
building professional credibility in comms
business case for digital tools
Category=KJMV2
Category=KJP
Category=KJSP
change management in internal comms
charity digital communication strategy
communication governance in organizations
communications frameworks for HR
content planning for employee engagement
content planning for hybrid teams
continuous improvement in internal comms
continuous optimization of communication channels
cross-department communication improvement
digital communication for HR business partners
digital communications at work
digital employee experience
digital tools integration guide
digital transformation in workplace communication
effective remote communication strategies
employee engagement through digital tools
employee information access improvement
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
forthcoming
frameworks for communication strategy
global internal communications best practices
higher education communications examples
how to build a digital communication plan
how to improve workplace collaboration
HR digital communication strategy
hybrid workplace communication
hybrid workplace employee retention
integrating new communication platforms
internal comms in regulated industries
internal comms ROI measurement
internal communications manager toolkit
leadership alignment for communication projects
measuring ROI from communications
mid-level leader communications playbook
optimizing internal channels
optimizing intranet and collaboration tools
organizational culture and communication
organizational performance through communication
political and financial challenges in comms
professional institute communications
retention through internal communication
secure leadership buy-in for communications
step-by-step digital comms guide
technical challenges in digital tools
virtual team communication best practice
workplace communication strategy
workplace productivity improvement

Product details

  • ISBN 9781398626096
  • Dimensions: 156 x 234mm
  • Publication Date: 03 Jul 2026
  • Publisher: Kogan Page Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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Implement a digital communications strategy that boosts engagement, retention and productivity in a hybrid workplace.

Digital Communications at Work is the practical guide for internal communications managers, HR business partners and mid-level leaders who want to optimize how employees connect, collaborate and access essential information. Written by two leading digital communications experts, it combines proven principles, actionable frameworks and real-world examples help you deliver measurable results and strengthen your professional credibility.

Drawing on examples including from universities, global banks, professional institutes and international charities, this book will enable you to:
- Develop a tailored channel strategy aligned to business goals and culture
- Build and present a compelling business case to secure leadership buy-in
- Apply frameworks to select, integrate and optimize digital tools effectively
- Implement content plans that sustain engagement and talent retention
- Measure, analyze and refine for continuous improvement and ROI

With step-by-step guidance and actionable tools, Digital Communications at Work equips you to navigate the planning, politics, finance and IT challenges and create a seamless digital employee experience that supports organizational performance.

Themes include: Internal communications strategy, hybrid workplace engagement, content planning, channel optimization, employee experience, communications ROI

Sharon O'Dea is co-founder of Lithos Partners. With over 15 years' experience, she has advised some of the world's best-known organizations including banks, global corporates, world-class universities and leading charities. She is a member of the Institute of Internal Communications, the International Association of Business Communicators and the Chartered Institute of Public Relations.

Jonathan Phillips is co-founder of Lithos Partners. With more than 20 years' experience he is a regular speaker and writer on digital workplace and communications, adviser to the UK, government and former senior leader in digital communications in the Coca-Cola system.

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