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Digital Transformation in Aviation, Tourism and Hospitality in Southeast Asia

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Ai Technology
Airline Catering
artificial intelligence
artificial intelligence tourism
Aviation Industries
Big Data
Big Data Analytics
big data analytics hospitality
Big Data Analytics Technology
biometric authentication travel
Biometric Technology
blockchain applications
blockchain ledger
Blockchain Technology
Category=GTM
Category=KJMV6
Category=KNP
contactless service technology
digital adoption Southeast Asia case studies
digital economy
Digital Transformation
Domain Researchers
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
Hospitality Industry
IATA
KLIA
machine learning
Malaysia Airports Holding Berhad
Malaysia's Tourism Industry
online travel aggregators
Public Administrations
RFID
RTS
Rural Tourism
rural tourism sustainability
SITA
Smart Tourism
Southeast Asia
United Nations World Tourism Organization
Voice Search
World Tourism Organization

Product details

  • ISBN 9781032324654
  • Weight: 540g
  • Dimensions: 156 x 234mm
  • Publication Date: 17 Nov 2022
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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Description

Technological advances and the drive to digitalize business processes in aviation, tourism, and hospitality have forced the industries to go along with the digital movement. The results are often mixed. This book brings together contributions from leading scholars in the field and explores the digital transformation in these industries in Southeast Asia.

The book looks at the impact of digital transformation on the region and the issues and challenges brought about by this transformation. It also addresses trends in the industries from blockchain technology, AI, biometric and mobile technology applications to in-flight catering. It examines the impact of COVID-19 on the industries and how the pandemic has led to businesses adopting new business models. Through the case studies of digital adoptions in the region, readers will gain insights on how the countries have leveraged new technologies and the implementation processes to drive digital transformation.

The book aims to help scholars and policy makers understand the digital advances in the industries to better formulate responses in research and policy making and deliver effective digital transformation.
About

Azizul Hassan is a member of the Tourism Consultants Network of the UK Tourism Society. He has been working for the tourism industry as a consultant, academic, and researcher for over 20 years.

Nor Aida Abdul Rahman is Associate Professor at Universiti Kuala Lumpur, Malaysia, and currently serves as Head of Aviation Management at Universiti Kuala Lumpur, Malaysian Institute of Aviation Technology, in Subang, Selangor, Malaysia.