A01=Edward Hubbard
Author_Edward Hubbard
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Balanced Performance Measurement System
Business Case
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Combine Outcome Measures
customer
Cycle Time
D Iv
diverse
Diverse Customer
Diverse Work Team
Diverse Workforce
Diversity Change Process
Diversity Deliverables
Diversity Initiative
diversity measurement frameworks
Diversity Measurement System
Diversity Performance Measurement
Diversity Professionals
Diversity Scorecard
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Ethnic Markets
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Hr Scorecard
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Intangible Measure
Key Performance Driver
leadership accountability
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Measuring Diversity Results
organisational culture change
Organization's Strategic Business Objectives
Organization’s Strategic Business Objectives
Performance Drivers
performance metrics
professionals
ROI
strategic alignment
Vice Versa
workforce
workforce representation analysis
Product details
- ISBN 9780750674577
- Weight: 680g
- Dimensions: 152 x 229mm
- Publication Date: 15 Dec 2003
- Publisher: Taylor & Francis Ltd
- Publication City/Country: GB
- Product Form: Paperback
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'The Diversity Scorecard' is designed to provide step-by-step instructions, worksheets and examples to help diversity executives and managers analyze and track the impact of their diversity initiatives to mobilize the organization for strategic culture change. Diversity is not a program; it is a systemic process of organizational change that requires measurement for organizational improvement and success.
Measuring the progress and results of diversity initiatives is a key strategic requirement to demonstrate its contribution to organizational performance. Diversity executives, professionals and managers know they must begin to show how diversity is linked to the bottom-line in hard numbers or they will have difficulty maintaining funds, gaining support, and obtaining resources to generate progress.
Many organizations collect some type of diversity-related data today, even if it focuses only on Affirmative Action statistics. "The Diversity Scorecard" focuses on tools and techniques to make sure diversity professionals are collecting and measuring the right type of data that will help ensure the organization"s success both now and in the future. This book helps the reader spend some time thinking about what they currently measure and adding new measures to a database to track progress towards their diversity vision. The basic premises of this book are that it is important to develop measures that focus on the past, present, and future; and that measures need to consider the needs of the organization"s diverse workforce, its work climate, diverse customers, the community, and shareholders.
Part I of "The Diversity Scorecard" identifies the need for diversity measurement highlighting a business case for diversity and providing an introduction to diversity measurement. Part II of the book outlines the diversity return on investment (DROI) process taking you through step-by-step processes and techniques. Part III teaches you how to use measures in six key categories - Diversity Leadership Commitment, Workforce Profile Representation, Workplace Climate, Learning & Growth, Diverse Customer / Community Partnerships, and Financial Impact - to build a diversity scorecard that is aligned and linked with the business strategy of the organization. Finally, in Part IV, Dr. Hubbard discusses implementation issues involving strategic change procedures and techniques to avoid the pitfalls inherent in a diversity-based cultural transition process.
Dr. Edward E. Hubbard, Ph.D., is President and CEO of Hubbard & Hubbard, Inc., Petaluma, CA, an international organization and human performance-consulting corporation that specializes in techniques for applied business performance improvement, workforce diversity measurement, instructional design and organizational development.
