Emotional Intelligence

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A01=Amanda Solloway
A01=Ann Cartwright
Action Plan Personal Development
Author_Amanda Solloway
Author_Ann Cartwright
Building Long Term Relationships
capacity
Category=KJMV2
Change Catalyst
Change Management Programme
developing
Developing Leadership Capacity
development
dolls
DVD Player
emotional competence development activities
Emotional Intelligence
Emotional Intelligence Framework
EMOTIONAL INTELLIGENCE SKILLS
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
Feedback
guidance
Honesty
interpersonal dynamics
leadership
managerial communication skills
organisational behaviour
People's Body Language
People’s Body Language
personal
Personal Development
Personal Development Programme
Personal Goal Setting
Predominant Level
professional skills workshops
programme
Relationship Management Activities
russian
Russian Dolls
Self-analysis Tool
self-regulation strategies
Service Orientation
Smart Goal
Social Awareness
Strategic Planning Programme
Telephone Response Time
trainer
Wider Development Programme
workplace training exercises

Product details

  • ISBN 9780566088360
  • Weight: 997g
  • Dimensions: 210 x 297mm
  • Publication Date: 28 Mar 2009
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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Building rapport, communicating and establishing trust with people, as a line manager, as part of a department or a temporary project team, involves a fundamental set of human and business skills. And yet this set of skills is also the area where the majority of managers feel least equipped to cope. Emotional intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This collection of training activities provides managers and employees with a series of proven exercises for raising personal and social awareness, skills for managing self and relationships with others. Each activity includes detailed instructions for the user or facilitator as well as copies of any handout materials. The collection is available as a looseleaf manual or on CD ROM.
Ann Cartwright is an experienced manager, facilitator, trainer and co-author of Activities for Achieving Change, Activities for Coaching and Mentoring and The Mentoring Manual. Ann runs her own consultancy, Brooke McNee Ltd (www.brookemcnee.com) and is a director of East Midlands Development Agency, Nottingham Council for Voluntary Services and Chair of the Derbyshire and Nottinghamshire Branch of CIPD. Amanda Solloway is an experienced facilitator and development advisor as well as being a Master NLP Practitioner and fully qualified Coach. Amanda has her own Development Consultancy and is a School Governor, a Business Mentor for the Prince's Trust and a member of the Derbyshire and Nottinghamshire CIPD Branch.

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