Home » Emotional Labor in Work with Patients and Clients
Product Image

Emotional Labor in Work with Patients and Clients

€61.50
Quantity:
In stock with our UK publisher. 14-28 days
Delivery/Collection within 10-20 working days
14 days return policy Shipping & Delivery
Addiction Treatment
burnout prevention strategies
Category=JMJ
client behavior
Co-worker Social Support
Cross-lagged Study
Deep Acting
Deep Acting Strategy
emotional burden in care professions
Emotional Exhaustion
Emotional Job Demands
Emotional Labor
emotional labour
employee mental health support
eq_bestseller
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
Health Impairment Process
healthcare worker resilience
High Effort Reward Imbalance
High Emotional Demands
Indirect Effects Analysis
intercultural comparison
Job Burnout
MBSR Training
Mediation Effects Analysis
Mental Health
Mindfulness Based Stress Reduction Training
Negative Relationship
Occupational Health
occupational stress research
organizational stress interventions
Psychosocial
psychosocial risk factors
psychosocial working conditions
Public Administration
Reduced Work Engagement
Residential Care Establishments
Residential Care Home
RMSEA Measure
Set Organizational Standards
Social Insurance Workers
stress-inducing patient
stress-inducing patient/client behavior
stress-inducing patientclient behavior
Work Stress
Workplace Health
Workplace Health Promotion

Product details

  • ISBN 9780367513719
  • Weight: 220g
  • Dimensions: 156 x 234mm
  • Publication Date: 31 May 2023
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
Secure checkout Fast Shipping Easy returns
Description

This book describes psychosocial working conditions that negatively impact the mental and physical well-being of employees of various “assistance-related” professional groups, as well as individuals whose work is related to contact with demanding clients. It offers concepts and research on the causes and effects of emotional burden (most often manifested as stress and burnout) when working with patients, children, and clients.

The book provides a detailed analysis of various aspects of emotional burden at work. It includes a description of studies carried out in 5 different professional groups that were exposed to emotional burden during emotional work and emotional labour. The book discusses the application of known and international diagnostic methods and provides an intercultural comparison. The current diagnosis of stress and burnout, as well as physical and mental health of individuals performing emotional work will be covered, as well as offering practical solutions on assistance for individuals based on the diagnosis of their health.

This book is for any professional or aspiring professional in the field, including postgraduate students. Scientists and practitioners in the field of work and health psychology, management, occupational health and safety, and HR will find this book of interest. Employers of assistance and services sectors, authorities formulating employment laws, lawyers, and occupational medicine physicians are also among this book’s top audience.
About
Dorota Żołnierczyk-Zreda, PhD, Head of Laboratory of Social Psychology, Central Institute for Labour Protection – National Research Institute, Warsaw, Poland, is a senior researcher in occupational health psychology. Her research is focused on psychosocial working conditions and mental health at work, its determinants and various methods to sustain it in different groups of workers (e.g. young, older) and different occupational groups. She has extensive experience in qualitative studies and quantitative studies as well as in policy research and monitoring studies. She is also involved in national and international projects investigating different stress manage-ment interventions on both the organizational and individual levels. She is the author or co-author of approximately 60 scientific publications, including articles, chapters in monographs and textbooks, and many speeches at scientific conferences nation-ally and abroad. She is a licensed cognitive-behavioral therapist.