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Emotionography

Jonathan Potter | Alexa Hepburn
€69.99
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A01=Alexa Hepburn
A01=Jonathan Potter
action formation
adjacency pairs
affiliation
analyzing emotion
anger
annotated transcript session
Author_Alexa Hepburn
Author_Jonathan Potter
Category=JHBC
Category=JMB
Category=JMQ
client therapist interaction
clinical interviews
clinical setting
communication analysis
communication in therapy
comprehensive study of emotions
conversation analysis
conversation participants
conversation skills
crisis hotline
crisis intervention
crying
data analysis
data collection
discursive research
emotion annotation methods
emotion research methods
emotion-based behaviors
emotional attribution
emotional avowal
emotional display
emotional expression
emotional reception
emotional themes
emotionographic research
emotionography
emotions
end of life care
eq_bestseller
eq_isMigrated=1
eq_isMigrated=2
eq_new_release
eq_nobargain
eq_non-fiction
eq_society-politics
hospice
humor
interaction
interactional factors
interpersonal interactions
performativity and discursive psychology
phone interviews
preference organization
primary care
psychotherapy
qualitative research
repair
sequence organization
support groups
transcribing interviews
transcription
transcription notation
turn taking
upset
validation

Product details

  • ISBN 9781433842702
  • Dimensions: 152 x 229mm
  • Publication Date: 31 May 2026
  • Publisher: American Psychological Association
  • Publication City/Country: US
  • Product Form: Paperback
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Description

How does emotion arise in everyday settings? How can it be studied in the real world?

In this book, authors Jonathan Potter and Alexa Hepburn offer their distinctive approach to the study of emotion. Emotionography explores emotion not through scales, experiments, or interviews, but as it actually occurs in natural interactions. Drawing on discursive psychology and conversation analysis, the authors' detailed analytic toolkit for representing talk, timing, and conduct makes visible how emotion is displayed, oriented to, and managed moment by moment. Step-by-step case examples show how crying and upset, laughter, and anger can be understood from an emotionographic perspective.

Emotion is live, consequential, and interactional, and it can be studied with a level of accuracy that also has practical bite. Emotionography shows how the ways people display and describe feelings shape what others do next, including how they respond, align, resist, comfort, escalate, or redirect. That matters in everyday life, and it matters in high-stakes settings such as helplines, emergency calls, healthcare, and counselling. Emotionography offers practitioners a way to refine how they respond in real time, and offers researchers a rigorous analytic alternative to treating emotion as a private inner state.
About Alexa Hepburn | Jonathan Potter
Jonathan Potter, DPhil, is professor emeritus and former dean of the School of Communication and Information at Rutgers University–New Brunswick. Dr. Potter is one of the founders of discursive psychology which focuses on how careful analyses of interaction can be a route to the understanding and sometimes even reworking of basic psychological questions. Throughout his research career, Dr. Potter has addressed fundamental issues of theory and method, and he has made substantial research contributions in the area of language and racism, the operation of helplines, family interaction, and the way emotion and cognition operate in communication. He a member of the Academy of Social Sciences, a fellow of the International Communication Association and a Fellow of the British Psychological Society.

Alexa Hepburn, PhD, is professor emerita of communication at Rutgers University–New Brunswick. She has published widely on the science of human interaction, as well as on developments in discursive and critical psychology. Dr. Hepburn’s research focuses on the use and development of conversation analytic methods, including the notation and analysis of emotional expression within social interaction; the interactional role of interrogatives such as tag questions; parents’ strategies for managing their children’s behavior; and the empirical grounding of these interests in everyday interaction. Her work highlights limitations in more traditional perspectives on emotion and influence, and supports applied work in professional client encounters including medical consultations, and helpline interactions. Dr. Hepburn also continues to develop and deliver training workshops to practitioners.

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