Employee Experience by Design

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A01=Belinda Gannaway
A01=Emma Bridger
Age Group_Uncategorized
Age Group_Uncategorized
Author_Belinda Gannaway
Author_Emma Bridger
automatic-update
Category1=Non-Fiction
Category=KJMB
Category=KJMV2
COP=United Kingdom
Delivery_Delivery within 10-20 working days
employee engagement
employee experience
employee experience design
eq_bestseller
eq_business-finance-law
eq_isMigrated=2
eq_nobargain
eq_non-fiction
EX
EX design
human resources
Language_English
PA=Available
performance improvement
Price_€50 to €100
productivity
PS=Active
softlaunch
talent manegement
talent retention

Product details

  • ISBN 9781398614383
  • Dimensions: 156 x 234mm
  • Publication Date: 03 Mar 2024
  • Publisher: Kogan Page Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
  • Language: English
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Delivering a great employee experience is crucial, but how can organizations create an experience that enables their teams to unlock their potential and thrive? Drawing on positive psychology and design principles, Employee Experience by Design is the practical guide for HR and OD professionals, business leaders and all those needing to create an employee experience that empowers people to perform at their best. This new edition sets out simple but effective steps any team or organization can follow. Sharing tools to measure employee experience (EX) and demonstrate return on investment, this book shows how to build a robust business case for employee experience and align EX activity with organizational strategy. This updated guide showcases EX design through a user-friendly framework covering all levels of EX, from company culture to people processes. This new edition is packed with tips, tools and examples from organizations, including ING, Expedia Group and Adeo. It is essential reading for anyone looking to develop a healthy, high-performing workplace where people can excel.
Emma Bridger is one of the world's leading employee engagement and experience experts. She is a psychologist and coach, designing and delivering programs for both the CIPD and in-house clients. She works with companies to make a positive difference to the people who work there, their culture and business. She is the author of Employee Engagement, also published by Kogan Page.. Belinda Gannaway is an employee experience strategist, designer, coach and trainer. She supports global brands, NGOs and growing businesses to innovate and grow with purpose and values at the core. In recent years, her work has won a variety of industry awards for innovation and impact. Shespeaks widely at global events on employee experience and was named one of HR Magazine's Most Influential Thinkers in 2022.

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