English for Business Communication

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A01=Mable Chan
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AIDA
Appraisal Interview
authentic workplace communication examples
Author_Mable Chan
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Bad News
Bad News Delivery
Bad News Messages
Broadway Road
business communication
Business Communication Textbooks
Business Reports
Category1=Non-Fiction
Category=CJPD
Category=ESB
Ceo Level
Congratulations Messages
COP=United Kingdom
Delivery_Delivery within 10-20 working days
discourse analysis
EFL College Student
English for business
English for business communication
English in buisness
English in the workplace
Enquiry Messages
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Goodwill Messages
Grammatical Words
IELTS Score
intercultural pragmatics
Invitation Messages
Job Application Letter
Junior Level Students
Language_English
Modal Verbs
Negative Messages
organisational linguistics
PA=Available
persuasive writing strategies
pragmatic competence
Price_€20 to €50
professional English skills
PS=Active
Sales Promotion Letter
Sham Shui Po
softlaunch
Subject Practicum
UK Time
workplace communication
Young Man

Product details

  • ISBN 9781138481688
  • Weight: 460g
  • Dimensions: 174 x 246mm
  • Publication Date: 20 Jan 2020
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
  • Language: English
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This textbook provides a comprehensive introduction for students and professionals who are studying English for business or workplace communication and covers both spoken and written English.

Based on up-to-date research in business communication and incorporating an international range of real-world authentic texts, this book deals with the realities of communication in business today. Key features of this book include:

  • use of English in social media that reflects recent trends in business communication;
  • coverage of the concept of communicative competence;
  • analysis of email communication;
  • introduction to informal English and English for socialisation as well as goodwill messages, such as thank you or appreciation messages, which are a part of everyday interaction in the workplace;
  • examination of persuasive messages and ways to understand such messages;
  • an e-resources website that includes authentic examples of different workplace genres and a reference section covering relevant research studies and weblinks for readers to better understand the topics covered in each chapter.

This book goes beyond the traditional coverage of business English to provide a broad and practical textbook for those studying English in a workplace setting.

Mable Chan works in the Department of English at The Hong Kong Polytechnic University as a research assistant professor. She obtained her BA (Hons) in English and Translation, MPhil in English (General/Applied Linguistics), and Postgraduate Diploma in Education (The Chinese University of Hong Kong), as well as a PhD in Language and Linguistics (University of Essex, UK). Her research interests are second language acquisition using the generative grammar framework, applied linguistics and professional and business communication.

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