English for Dispute Resolution

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active listening
ADR
Alternative Dispute Resolution
building soft skills
Business English
Category=CJAD
Category=GPQ
Category=GTU
Category=JNF
Category=JNT
CEFR
Common European Framework of Reference
Companion Volume with New Descriptors to the Common European Framework of Reference for Languages
conflict resolution
conflict styles
critical thinking
cross-cultural communication
cross-cultural dispute resolution
dispute resolution
English for Professional Purposes
English for Specific Purposes
eq_bestseller
eq_dictionaries-language-reference
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
ESP
international dispute resolution
Legal English
listening
mediation
mediator
negotiation
ODR
Online Dispute Resolution
problem-solving
reading
role-plays
settlement
settlement agreements
simulations
soft skills
speaking
study aid
writing

Product details

  • ISBN 9780472039906
  • Dimensions: 152 x 229mm
  • Publication Date: 08 Jul 2025
  • Publisher: The University of Michigan Press
  • Publication City/Country: US
  • Product Form: Paperback
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English for Dispute Resolution shows intermediate to advanced-level ESL students and professionals how to negotiate and mediate in English. Following the approaches often used in US law and business schools to teach Alternative Dispute Resolution (ADR), the book balances readings on ADR theory and strategies with activities, practice role plays, and self-reflection. It provides complex information and step-by-step instructions in plain English, clearly explains key ADR terms and idioms, and highlights cross-cultural communication issues that readers may encounter.

Whether they are using English for Dispute Resolution as a self-study resource or a course textbook, readers can use the book to develop their own unique negotiation and mediation styles in English and improve their professional-level English skills and soft skills for any purpose. Chapters introduce Alternative Dispute Resolution, negotiation ethics, competitive and collaborative negotiation, negotiation game theory, apologies, drafting written agreements, and mediation. After an engaging hypothetical case that introduces the chapter’s key points, each chapter provides warm-up questions, readings about dispute resolution theory and strategies, language tips, and activities and sample phrases to practice applying chapter lessons to real-world disputes. Chapters also invite readers to explore topics of interest, such as dispute resolution in their home countries, personal and professional lives, and current events, and the growing use of Artificial Intelligence (AI) in ADR. Readers will simultaneously build confidence in their English and cross-cultural dispute resolution skills.

English for Dispute Resolution offers readers:

  • Lessons that explain the theories behind Alternative Dispute Resolution, negotiation ethics, competitive and collaborative negotiation, and mediation
  • Activities that help them develop their own unique negotiation strategies and styles along with critical thinking, problem-solving, reading, writing, listening, and speaking.
  • Step-by-step guidance, sample sentences, and practice activities for applying chapter lessons to real-world disputes.
  • Opportunities to explore topics of interest, such as dispute resolution in their home countries, personal and professional lives and current events, and the growing use of Artificial Intelligence (AI) in ADR.
  • Key ADR terms and idioms in plain, accessible English.
  • Specific tips to improve cross-cultural communication for negotiating and mediating in English.

A companion website with downloadable checklists, forms, and sample language that can be used for classroom role-plays and real-world negotiations and mediations.
ESL and ESP instructors can use this book along with The Teaching Guide for English for Dispute Resolution to supplement Legal or Business English courses, teach new standalone negotiation or mediation courses, build students’ soft skills, or to add engaging activities and role-plays to ESL courses.

Barrie J. Roberts has worked as a public interest attorney for Legal Services of Northern California, Inc., as the Alternative Dispute Resolution (ADR) Administrator for two southern California courts, and as an ESL/ ESP instructor at UC Berkeley. She has over 20 years of experience teaching mediation and negotiation to international students at UC Berkeley, and has taught negotiation to international lawyers and LL.M. students at the Chapman University Fowler School of Law. With Maria Ceballos-Wallis, she is a co-founder of InterpretADR, which provides online and in-person ADR trainings for court interpreters.