A01=Harry K. Jackson
A01=Normand L. Frigon
Author_Harry K. Jackson
Author_Normand L. Frigon
business process improvement
business process management
Category=KJC
enterprise excellence
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
lean six sigma
process engineering
quality management
Product details
- ISBN 9780470274736
- Weight: 812g
- Dimensions: 163 x 244mm
- Publication Date: 16 Dec 2008
- Publisher: John Wiley & Sons Inc
- Publication City/Country: US
- Product Form: Hardback
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"Enterprise Excellence" refers to drawing upon a variety of tools beyond Six Sigma to improve a business. Taking a holistic view of product and process improvement, here is a step-by-step guide to deploying Enterprise Excellence in an organization and integrating the methodologies and tools for business process improvement. This innovative approach covers all aspects of EE and provides practical applications appropriate for multiple levels within an organization. Its lessons apply to a broad range of readers, from graduate students in engineering to entrepreneurs in small businesses, from management to workshops and seminars to front line supervisors.
Normand L. Frigon is Vice President and Director of the Management Sciences Division of VSE Corporation. He is a recognized leader with more than twenty-five years of experience in reliability, quality, and engineering management for both government and industry.
Harry K. Jackson is a Lean Six Sigma Master Black Belt with Six Sigma Technology Group. Mr. Jackson is an internationally recognized author, lecturer, and consultant in the development of quality and reliability programs for government and industry. He has more than twenty-five years of experience in manufacturing, engineering, quality management, naval engineering, and project management.
