Essentials of Quality with Cases and Experiential Exercises
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Product details
- ISBN 9780470509593
- Weight: 499g
- Dimensions: 152 x 226mm
- Publication Date: 12 Mar 2010
- Publisher: John Wiley & Sons Inc
- Publication City/Country: US
- Product Form: Paperback
- Language: English
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Thoroughly tested and used by students and proven to help students taking the American Society for Quality’s Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today’s economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.
Victor E. Sower is the author of Essentials of Quality with Cases and Experiential Exercises, published by Wiley.
