Experimental Comparisons of Usability Evaluation Methods

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Category=UYZ
Cause-Effect Issues
cognitive ergonomics
comparative analysis of usability techniques
Convergent Measures
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experimental design principles
External Validity
Generality Issues
human factors research
Observations and Recommendations
Statistical Conclusion Validity
Threats to the Validity
usability testing methods
user interface evaluation
validity assessment frameworks

Product details

  • ISBN 9780805898132
  • Weight: 204g
  • Dimensions: 152 x 229mm
  • Publication Date: 01 Dec 1998
  • Publisher: Taylor & Francis Inc
  • Publication City/Country: US
  • Product Form: Paperback
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This special issue contains essays regarding the CHI '95 conference, which featured a panel titled, Discount or Disservice? Discount Usability Analysis: Evaluation at a Bargain Price or Simply Damaged Merchandise? Wayne Gray, who organized the panel, presented a controversial critique of studies that had evaluated various usability evaluation methods (UEMs). The level of interest in this discussion led Gray to propose a review article that dealt with the issues in a more systematic fashion. The resulting essay, written by Gray and his collaborator Marilyn Salzman, conducted an in-depth review of a series of influential studies that used experimental methods to compare a variety of UEMs. Gray and Salzman's analysis was framed using Cook and Campbell's (1979) well-known discussion of various forms of validity. They used this to evaluate numerous details of these comparative studies, and they concluded that the studies fell short on the criteria by which good experimental studies are designed and interpreted.

University of Michigan. Xerox Palo Alto Research Center.