Expert Systems in Reference Services

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Ala Code
Anchor Term
artificial intelligence applications
Category=GLM
Cd Rom Database
digital reference services
electronic reference services
Enhance Reference Services
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
Expert Advisory System
Expert System
Expert System Shell
expert systems
expert systems for library reference
IBM Microcomputer
IBM PC
Idea Tactics
Information Machine
information retrieval
KBS Technology
Knowledge Acquisition
knowledge-based systems
LC Subject Heading
library applications
library automation
machine intelligence
Marc Record
National Agricultural Library
National Library
Novice Librarian
Provide Reference Assistance
Reference Librarian
Reference Personnel
Skilled Reference Librarian
Standard Reference Tools
Subject Heading
subject searching techniques
SUNY Buffalo

Product details

  • ISBN 9780367370664
  • Weight: 453g
  • Dimensions: 156 x 234mm
  • Publication Date: 15 Dec 2021
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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This book, first published in 1989, introduces readers to expert systems applications in many areas of library and information science, and presents design and implementation issues encountered by librarians who have developed early systems to address the library reference function. Systems for ready reference, online database access, and enhancement of subject searching in online catalogues are all explored. Theoretical issues related to expert systems are balanced with descriptions of actual systems currently operating or under development. Reference librarians interested in computing and automation, library managers and administrators, as well as teachers and students in library schools, will be fascinated by this account of how expert systems are helping to make the expertise of the reference librarian available in a more consistent and timely fashion and reduce the burden of repetitive, predictable questions for the professional.

Christine Roysdon, Howard D. White