A01=Susan Scott
Age Group_Uncategorized
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Author_Susan Scott
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books for leaders
books for managers
business books
Category1=Non-Fiction
Category=KJG
Category=KJMB
communication
COP=United Kingdom
Delivery_Delivery within 10-20 working days
eq_bestseller
eq_business-finance-law
eq_isMigrated=2
eq_nobargain
eq_non-fiction
fierce conversations
how to be a better leader
Language_English
PA=Available
Price_€10 to €20
PS=Active
softlaunch
Product details
- ISBN 9780749952648
- Weight: 250g
- Dimensions: 129 x 197mm
- Publication Date: 07 Jul 2011
- Publisher: Little, Brown Book Group
- Publication City/Country: GB
- Product Form: Paperback
- Language: English
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Hire smart people...', 'Hold people accountable...', 'Focus on the client...' For years, these mantras have been blindly adopted by business leaders everywhere but, as Susan Scott shows, these so-called best practices are ineffectual, cost companies vast sums and drive away the most valuable employees and customers. Yet they are so deeply ingrained in our organisational culture that no one has questioned them, until now. Informed by over a decade of research and work with CEOs and senior executives of the world's leading companies, Susan Scott reveals why these established practices are so wrongheaded and shows you how to spot the signs that you are falling prey to them and why they are adversely affecting your business. She then, in her direct, no-nonsense style, suggests a series of surprising and smart alternatives that you should put in their place.
Susan Scott is the founder of Fierce, Inc., a global training company whose clients include Yahoo, Starbucks, Cisco, BP, General Dynamics, New York Life, Nestle, Four Seasons Hotels & Resorts, Lego, C.A.R.E., Best Buy, Coca-Cola. and Ernst & Young. She lives in Seattle, Washington.
