Ghosts in the Machine

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A01=Christine Owen
Adrenalin Junkie
Air Services Australia
Air Traffic Control Work
ATC
ATC Expertise
ATC Office
ATC System
ATC Work
Author_Christine Owen
Category1=Non-Fiction
Category=KJMV2
Category=KJU
Category=KNXC
Category=NL-KJ
Category=NL-KN
Category=NL-TB
Category=NL-TR
Cognitive Mediational Approaches
Common Language
Conscious Inquiry
COP=United Kingdom
Enroute Controller
eq_bestseller
eq_business-finance-law
eq_isMigrated=2
eq_nobargain
eq_non-fiction
Flight Operations Department
Format=BB
High-3 Work Environments
HMM=235
IMPN=Ashgate Publishing Limited
informal workplace knowledge
Interdependent Sentience
interpretative research methods
ISBN13=9781409452904
Job Functions
Kolb's Model
Kolb's Theory
Language_English
Learning Cycle
learning in safety-critical environments
occupational identity formation
organisational change management
organisational learning
PA=Available
PD=20171010
Peripheral Reflection
Practice Reflection
Price=€100 to €200
Professional Development
PS=Active
PUB=Taylor & Francis Ltd
socio-cultural analysis
Subject=Business & Management
Subject=Industry & Industrial Studies
Subject=Technology: General Issues
Subject=Transport Technology & Trades
Trainee's Conceptualisation
WG=386
WMM=156
Workplace Facilitators
Workplace Learning

Product details

  • ISBN 9781409452904
  • Weight: 500g
  • Dimensions: 156 x 234mm
  • Publication Date: 10 Oct 2017
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
  • Language: English
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This book provides a socio-cultural analysis of the ways in which air traffic controllers formally and informally learn about their work and the active role that organisational cultures play in shaping interpretation and meaning. In particular, it describes the significant role that organizational cultures have played in shaping what is valued by controllers about their work and its role as a filter in enabling or constraining conscious inquiry. The premise of the book is that informal learning is just as important in shaping what people know and value about their work and that this area is frequently overlooked. By using an interpretative research approach, the book highlights the ways in which the social structure of work organisation, culture and history interweaves with learning work to guide and shape what is regarded by controllers as important and what is not. It demonstrates how this social construction is quite different from a top-down corporate culture approach. Technological and organizational reform is leading to changes in work practice and to changes in relationships between workers within the organization. These have implications for anyone wishing to understand the dynamics of organizational life. As such, this study provides insights into many of the changes that are occurring in the nature of work in many different industries. Previous research into learning in air traffic control has centred largely on cognitive individual performance, performance within teams or more recently on performance at a systems level. By tracing the role of context in shaping formal and informal learning, this book shows why interventions at these levels sometimes fail.

Christine Owen is a researcher with a focus on organisational behaviour and learning. Christine has an established and growing reputation as a human factors researcher and facilitator within emergency management. Her research investigates communication, co-ordination and teamwork practices in high technology, high intensity and safety critical work environments.

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