A01=Margaret Cheng
Author_Margaret Cheng
Business
Category=KJP
Category=VSS
difficult conversations
Douglas Stone Sheila Heen Thanks for the Feedback
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_self-help
feedback
Kim Scott Radical Candor
leadership
The Feedback Book
The HBR Guide to Delivering Feedback
Thomas Erikson Surrounded by Idiots
Product details
- ISBN 9781800815285
- Weight: 200g
- Dimensions: 128 x 196mm
- Publication Date: 05 Oct 2023
- Publisher: Profile Books Ltd
- Publication City/Country: GB
- Product Form: Paperback
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'Brilliant...as entertaining and interesting as it is practical' - Graham Allcott, author of How to be a Productivity Ninja
We are surrounded by feedback, whether we're being asked to like, rate or otherwise comment on products, services or even people. At work, the right kind of feedback delivered at the right time and in the right way can help us all to learn and improve. On the ground, though, that's easier said than done.
Help is at hand. Margaret Cheng's six golden rules and Giving Good Feedback Framework offer a clear guide to what feedback is, how we can master the things that get in the way and deploy some simple techniques to make feedback a more routine - and less emotionally charged - part of our routine work communications.
Margaret Cheng has 30 years' experience as a Senior HR Manager, Executive and Career Coach and Director of a social enterprise. She previously wrote on business-related topics for an HR and outplacement consultancy and CIPD magazine and has appeared on Working Lunch. Cheng has also been published by The Wildlife Trust, Bloomsbury Festival, Bloomsbury Radio and Friends on the Shelf.
