Global Business Etiquette

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A01=Jeanette S. Martin
A01=Lillian H. Chaney
Author_Jeanette S. Martin
Author_Lillian H. Chaney
Bribery
Business: International
Category=KJP
Cultural Shock
Dining and Table Manners
Dress and Credibility
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_nobargain
eq_non-fiction
Eye Contact
Humor
Office Customs
Punctuality and Time
Tipping
Translation and Interpretation Problems

Product details

  • ISBN 9780313397172
  • Weight: 539g
  • Dimensions: 156 x 235mm
  • Publication Date: 22 Feb 2012
  • Publisher: Bloomsbury Publishing Plc
  • Publication City/Country: US
  • Product Form: Hardback
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This book provides the invaluable intercultural knowledge to help you make a deal, sell your product, or find a joint venture, no matter where your business takes you. Business people who work internationally or work with people who are international need to know how to act before they can get the business—and keep it. Proper business communication includes everything from emails to eye contact, and the rules of what is "right" in other countries can be daunting to navigate. Global Business Etiquette: A Guide to International Communication and Customs, Second Edition provides critical information that businesspeople—both for men and women—need to understand the dynamics of cross-cultural communication, avoid embarrassing and costly gaffes, and succeed in business outside of the United States. Topics covered in this indispensible resource include conversation topics that are considered appropriate for different situations; how to make a positive good impression; dress and travel; attitudes toward religion, education, status, and social class; and cultural variations in public behavior. Information is provided about the United States at the end of each chapter about the ten countries that Americans do the most business with to benefit international readers.
Jeanette S. Martin is professor of management at the University of Mississippi. Lillian H. Chaney is distinguished professor of management emeritus at The University of Memphis.

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