Growing the Productivity of Government Services
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A01=Leandro Carrera
A01=Patrick Dunleavy
Author_Leandro Carrera
Author_Patrick Dunleavy
Category=JPP
Category=KFFD
Category=KNV
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_nobargain
eq_non-fiction
eq_society-politics
Product details
- ISBN 9781781956106
- Dimensions: 156 x 234mm
- Publication Date: 31 Jan 2013
- Publisher: Edward Elgar Publishing Ltd
- Publication City/Country: GB
- Product Form: Paperback
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Productivity is essentially the ratio of an organization's outputs divided by its inputs. For many years it was treated as always being static in government agencies. In fact productivity in government services should be rising rapidly as a result of digital changes and new management approaches, and it has done so in some agencies. However, Dunleavy and Carrera show for the first time how complex are the factors affecting productivity growth in government organizations - especially management practices, use of IT, organizational culture, strategic mis-decisions and political and policy churn.
With government budgets under stress in many countries, this pioneering book shows academics, analysts and officials how to measure outputs and productivity in detail; how to cope with problems of quality variations; and how to achieve year-on-year, sustainable improvements in the efficiency of government services.
Patrick Dunleavy, London School of Economics and Political Science, UK and Leandro Carrera, Pensions Policy Institute, King’s College, UK
