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How to Deal With Difficult People: Smart
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A01=G Hasson
A01=Gill Hasson
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assertiveness training
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Author_Gill Hasson
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bad bosses
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client relations
communication skills
communication techniques
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effective communication
emotional intelligence
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Gill Hasson
How to Deal With Difficult People: Smart Tactics for Overcoming the Problem People in Your Life
how to talk to people
Language_English
management skills
managing difficult people
managing people
mindful management
PA=Available
people handling
people skills
people types
Price_€10 to €20
professional psychology
PS=Active
smart communication
social skills
soft skills
softlaunch
stressful people
Product details
- ISBN 9780857085672
- Weight: 204g
- Dimensions: 140 x 213mm
- Publication Date: 21 Nov 2014
- Publisher: John Wiley and Sons Ltd
- Publication City/Country: GB
- Language: English
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DONT LET PROBLEM PEOPLE GET TO YOU!
Whether its a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.
Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
This book will help you to:
- Understand what makes difficult people tick and how best to handle them
- Learn ways to confidently stand up to others and resist the urge to attack back
- Develop strategies to calmly navigate emotionally-charged situations
- Deal with all kinds of difficult people hostile, manipulative and the impossible
- Know when to choose your battles, and when to walk away
Why let someone elses bad attitude
Gill Hasson has 20 years’ experience teaching and writing on a range of issues to do with personal and professional development, mental health and wellbeing. She is the author of more than 22 books; the bestselling 'Mindfulness', 'Mindfulness Pocketbook', 'Emotional Intelligence' 'Positive Thinking' the Sunday Times bestseller 'How to Deal with 'Difficult People', plus other books on the subjects of resilience, communication skills and assertiveness.
Gill also writes books for children. She's written 8 books in the 'We Can Cope' series, including 'Put Your Worries Away.'
You can contact Gill by email at gillhasson@btinternet.com.
