Human Resource Management and Internal Marketing

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A01=Teena Mishra
advanced internal marketing applications
Author_Teena Mishra
Category=KC
Category=KJMV2
Category=KJS
Category=KJU
Corporate Hr
Counterproductive Work Behavior
customer orientation
Employee Engagement
employee engagement research
employee retention
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
External Customers
External Service Quality
human resource management
Improve Service Quality
incentives
Increase Service Quality
Inter-functional Coordination
inter-functional-co-ordination
interdepartmental coordination
Interfunctional Coordination
Internal Brand Management
internal branding strategies
Internal communication
Internal Customer Orientation
Internal Customer Service
internal customers
Internal Market Orientation
Internal marketing
Internal Marketing Concept
Internal Marketing Models
Internal Marketing Orientation
Internal Marketing Programs
internal segmentation
internal service
Internal Service Providers
internal service quality
Market Orientation
Market Orientation Culture
market orientation models
Motivation and satisfaction
Organization's Service Quality
organizational commitment
Organization’s Service Quality
relationship management
rewards
service quality improvement

Product details

  • ISBN 9781032209401
  • Weight: 557g
  • Dimensions: 152 x 229mm
  • Publication Date: 30 Dec 2022
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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This book explains various key concepts of internal marketing and its relation to human resource management, commitment, service quality, market orientation, etc. Various human resource models are insufficient to define internal marketing. Therefore there is a need to focus on the models and key concepts of human resource management and internal marketing and in what way they contribute to organizational success. It involves motivation, internal market research, internal communication, internal segmentation, employee retention, inter-functional coordination, and internal branding. The current need for human resource management is to link human resource management and marketing practices which are called internal marketing. Internal marketing plays an eminent role in organizational success.

This book helps students, practitioners, start-ups, and educationists. This is a research monograph that will assist an organization to decide the future of human resource management as well as organizational development. This book is for marketing as well as human resource discipline, as internal marketing is the integration of marketing and human resource management. Due to new technology, globalization, and liberalization market need and demand are also changing, thus it is necessary to understand new trends in the application of human resources. Therefore, it is necessary to motivate and satisfy internal customers and make them market and skill-oriented.

Teena Mishra holds a PhD. in Management.

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