Impact of Industry 4.0 on Sustainable Tourism

The tourism and hospitality industry is at the forefront of the climate crisis as a significant source of carbon emissions on a global scale. There is a need to disseminate opportunities and explore scientific avenues in emerging technologies associated with industry 4.0 , such as artificial intelligence, virtual and augmented reality, ‘extended reality’ or the use of service robots, and forecasting future trends in the tourism industry’s fight against the climate crisis.

Translating these current and future problems into pragmatic solutions, the chapter authors explore the opportunities for both academia and industry in agile and disruptive technologies. By integrating unique features of these advancements like Extended Reality (XR), Machine Intelligence (MI) and Computer Vision (CV), Impact of Industry 4.0 on Sustainable Tourism determines the trajectory of sustainable tourism development.

Of interest to both academics and practitioners, Impact of Industry 4.0 on Sustainable Tourism reveals patterns and projections to provide a discourse on the progression of disruptive and futuristic technologies in the field of sustainable tourism research and practice.

Zuzana Tučková is an Associate Professor at the Faculty of Management and Economics and Dean at the Faculty of Logistics and Crisis Management, Tomas Bata University in Zlin, Czech Republic.

Sandeep Kumar Dey is a Researcher at the Faculty of Management and Economics at Tomas Bata University in Zlin, Czech Republic.

Hoc Huynh Thai is a PhD scholar at Tomas Bata University in Zlin, Czech Republic and a Lecturer at the Faculty of Information Technology, School of Technology, Van Lang University, Ho Chi Minh City, Vietnam.

Sinh Duc Hoang is a PhD Graduate from the Faculty of Management and Economics, Tomas Bata University in Zlin, Czech Republic and a Lecturer at the Department of Economics – Finance, Ho Chi Minh City University of Foreign Languages - Information Technology, Vietnam.