Innovation in Public Services

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Administrative Commands
Authoritarian China
Category=KJC
Category=KJMV6
Category=KJU
Category=KNV
Central Government
Citizens Net
collaboration
Common Method Bias
Competence Development
Decentralization Mechanism
determinants of innovation
diffusion of innovation
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eq_business-finance-law
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eq_isMigrated=2
eq_nobargain
eq_non-fiction
Fa
Ga Ni Za Tio
global financial crisis
governance strategies
Health Care
human resource leadership
Innovation Adoption
innovation adoption in government organisations
innovation management
Innovation Trust
Innovative Behaviour
Innovative Work Behaviour
local government
Local Government Innovation
Local Governments
Multiple Institutional Logics
non-profits
nonprofit sector research
organisational change
Policy Diffusion
Public Administration
Public Employees
Public Management Review
Public Sector Innovation
public sector management
Public Service Fields
Public Service Innovation
public service organizations
Salary Bonuses
service delivery innovation
shareholder expectation
Superior Governments
sustainable growth

Product details

  • ISBN 9781138949829
  • Weight: 560g
  • Dimensions: 156 x 234mm
  • Publication Date: 26 Oct 2015
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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In response to changes in internal needs, external organizational environments, and the expectations of shareholders – most notably, citizens and politicians – innovation is now an important common-place aspect of governance and the running of public service organizations. Given the ongoing financial and economic crisis, which presents a significant challenge to public service organizations (PSOs), there is a growing need to establish innovative strategies in order to survive the crisis, and provide the basis for future sustainable growth.

This book contributes towards the discussion of PSO innovation through theoretically informed empirical studies of innovation across a range of theories, topics and fields. Studies examine the role of citizens, managers, and public service organizations; the adoption, diffusion, implementation, and management of innovations; collaboration, communication, and information technologies; and decision-making, ethical principles, HR management, leadership, and procurement. The studies – which examine the situation in a range of countries in Europe and Asia – cover a range of different organizations such as non-profits, health service organizations, and local governments. This book was originally published as a special issue of Public Management Review.

Stephen P. Osborne is Chair of International Public Management and Director of the Centre for Service Excellence, at the University of Edinburgh Business School, Edinburgh, UK. Louise Brown is a Reader in the Department of Social and Policy Sciences at the University of Bath, UK. Richard M. Walker is Chair Professor of Public Management in the Department of Public Policy, and Associate Dean in the College of Liberal Arts and Social Sciences, at the City University of Hong Kong, Hong Kong.