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Internal Communication in Times of Crisis

Alison Arnot
€68.99
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A01=Alison Arnot
aligning communication with crisis objectives
aligning leadership goals with communication
Alison Arnot
Author_Alison Arnot
Category=KJMV2
Category=KJP
Category=KJSP
communicating change in crisis
communicating organizational values in crisis
communication readiness for emergencies
communication strategy for business recovery
Corporate Communication
corporate communication resilience
Crisis Comms
crisis communication strategy for leaders
Crisis Communications
crisis leadership communication skills
Crisis Management
crisis management communication plan
crisis recovery communication strategies
cross-department communication in crisis
data-driven internal comms strategy
data-led evaluation in communications
effective internal communication playbook
Employee Engagement
employee engagement during crisis
Employee Experience
employee safety communication practices
employee support programs during crisis
employee-first communication in crisis
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
executive crisis response strategies
executive guide to internal crisis comms
governance in crisis communication
IC
internal comms during operational disruption
Internal Communication
internal communication frameworks
internal communication governance models
internal communication in times of crisis
Internal Communications
internal crisis communication best practices
internal messaging for organizational stability
Kogan Page
leadership accountability in communication
leadership communication in crisis
leading teams through uncertainty
managing misinformation in crisis
measuring crisis communication impact
organizational resilience through communication
organizational trust in crisis
practical crisis comms examples
preparing leaders for communication challenges
Reputation Management
reputation management through internal comms
resilient communication practices
safeguarding organizational reputation
scenario-based communication planning
senior leader communication frameworks
senior leadership communication toolkit
stakeholder alignment during crisis
supporting staff during crisis
tailored communication for crisis scenarios
transparent communication during crisis
trust-building through crisis communication

Product details

  • ISBN 9781398620605
  • Dimensions: 156 x 234mm
  • Publication Date: 03 Jul 2025
  • Publisher: Kogan Page Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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Description

How can senior leaders leverage internal communication to steer their organizations confidently through a crisis?

SHORTLISTED: Business Book Awards 2026 - Specialist Business

Internal Communication in Times of Crisis is a strategic, authoritative guide for executives and communication professionals responsible for reputation, resilience, and crisis recovery. Written by Alison Arnot, it provides practical tools for shaping and delivering informed, strategic internal communication that protects people and performance, and stabilizes and strengthens the organization when it matters most.

Drawing on data-led frameworks, strategic models and expert interviews, this book equips you to lead with clarity under pressure and deliver measurable impact in challenging times. You'll learn how to:

- Anticipate risks and design proactive crisis communication strategies
- Align messaging with human needs, leadership objectives and enterprise priorities
- Equip leaders and line managers to deliver consistent, informed communication
- Use data to measure impact, strengthen trust and capture ROI
- Build resilience through transparency and sustained employee engagement

Featuring real-world examples and insights, this book shows how effective internal communication is critical to enhancing reputation, resilience and recovery in the most challenging times.

Themes include: crisis communication, internal communication, crisis leadership, organizational resilience, strategic communication, employee engagement, internal crisis communication, data-led decision making
About Alison Arnot
Alison Arnot is an award-winning business owner, trainer, consultant and speaker with over 25 years' front-line experience in PR, internal communication and crisis communication. For the past 12 years she has trained others in these disciplines for the Chartered Institute of Public Relations (CIPR) and for clients through her business Catalyst Communications.

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