It Just Works

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A01=Neil West
Apple business
Author_Neil West
Category=KJC
Category=KJD
Category=KJH
Category=VSC
corporate culture
design
entrepreneur
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_self-help
forthcoming
innovation
leadership
management
productivity
simplicity
smart thinking
Steve Jobs
strategy
success
tech

Product details

  • ISBN 9781035082001
  • Dimensions: 153 x 234mm
  • Publication Date: 03 Sep 2026
  • Publisher: Pan Macmillan
  • Publication City/Country: GB
  • Product Form: Hardback
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Simplicity is Apple’s competitive advantage. It Just Works shows you how to make it yours.

What is the secret ingredient in every billion-dollar product, from the iPhone to ChatGPT to Lego? Simplicity. Humans love simplicity; it’s a hard-wired obsession. Apple has built one of the world's most valuable companies on this single principle.

In It Just Works, Apple veteran Neil West unpacks the world-conquering methods of simplification passed down from Steve Jobs to Tim Cook, and carried forward by John Ternus. This book offers a clear, actionable guide for leaders, entrepreneurs and anyone ready to make a bigger impact in their work and life.

This book will show you how to:

  • Build effective solutions from the ground up.
  • Make work simpler for you and your colleagues.
  • Remove friction from products, processes and decisions.
  • Solve problems that your customers don't even know they have.
  • Communicate simply, persuasively and quickly.
  • Stay focused and drive change.


Based on decades of experience at the cutting edge of innovation, West delivers a set of simplification methods you can apply immediately – without permission or additional resources – to transform your output and your results.

Neil West is a former Apple veteran who spent sixteen years at the centre of the company's digital revolution. As Apple's Head of Music in the UK and Europe for a decade, he grew iTunes into the world’s largest music retailer. He then served as Head of Apple Services for southern Europe, overseeing a billion-dollar business that included App Store, Apple Music, Apple TV+, Fitness+, Apple Books and more. It Just Works is his first book.

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