Language in Business, Language at Work

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A01=Bernard De Clerck
A01=Erika Darics
A01=Veronika Koller
Author_Bernard De Clerck
Author_Erika Darics
Author_Veronika Koller
Branding
Category=C
Category=CF
Category=GTC
Category=KJ
Category=KJSP
Communication
Corporate Social Responsibility
customer Service
Emails
eq_bestseller
eq_business-finance-law
eq_dictionaries-language-reference
eq_isMigrated=1
eq_nobargain
eq_non-fiction
forthcoming
Integrated Marketing
Intranet
Meetings
Multilingualism
Onboarding
Online Communication
PR
Presentations
Public Speaking
Recruitment
Workplace Bullying

Product details

  • ISBN 9781350399259
  • Dimensions: 156 x 234mm
  • Publication Date: 12 Nov 2026
  • Publisher: Bloomsbury Publishing PLC
  • Publication City/Country: GB
  • Product Form: Hardback
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Packed with contemporary examples from the business world, this engaging and comprehensive book explains how language works in business, how to analyse it and how to use it in an informed and creative way.

Examining business communication from corporate, management and employee perspectives, a wide range of topics are included, from stakeholder communication and brand narratives to managing conflict and self-branding. Each chapter introduces and demonstrates the application of a specific linguistic or discourse analytical theory drawing on real-life cases from the world of work and business, which act as springboards for further discussion. There is also ample opportunity for readers to put new skills into practice, with an array of activities, tasks, and clearly defined learning outcomes identified throughout, plus an extended case study encouraging a comprehensive approach to business communication.

In addition, this extensively revised second edition includes:

- Updated examples and further reading suggestions for each chapter
- New content covering integrated marketing, advertising and selling, CSR, recruitment and onboarding, multilingual workplaces, bullying and harassment, and report writing
- A brand new companion website, providing additional resources for teaching and learning, including a podcast hosted by the authors.

Erika Darics, University of Groningen, the Netherlands.
Veronika Koller, Professor of Discourse Studies, Lancaster University, UK.
Bernard De Clerck, University of Ghent, Belgium.

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