A01=Joan Mulholland
act
advanced negotiation communication skills
Author_Joan Mulholland
business communication skills
Caller's Attention
Caller’s Attention
Category=CB
Category=CF
Category=CJ
Category=DS
Category=KJN
Category=KJP
Complex Noun Phrases
Conference Committee Meeting
conflict resolution strategies
Dense
discourse analysis
Discursive Practices
Dual Parent Family
effect
Environmental Issues
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eq_biography-true-stories
eq_business-finance-law
eq_dictionaries-language-reference
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eq_isMigrated=2
eq_nobargain
eq_non-fiction
event
Face Loss
Face To Face
Face Work
fellow
Follow
intercultural communication
Interviewee's Role
Interviewee’s Role
Jogged
Key Words
negotiators
noises
Non-referential Language
Oral Outline
pairs
perlocutionary
persuasive techniques
professional language use
Regulative Rule
Relationship Maintenance
Restricted Code Usage
speech
Speech Pairs
Sufficient Critical Distance
Superimposed
support
Support Noises
Syntagmatic Analysis
Wo
Product details
- ISBN 9780415060400
- Weight: 498g
- Dimensions: 156 x 234mm
- Publication Date: 12 Sep 1991
- Publisher: Taylor & Francis Ltd
- Publication City/Country: GB
- Product Form: Hardback
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The Language of Negotiation aims to heighten awareness of language and to suggest practical ways to use language-related tactics to get results. It encourages the reader to recognise negotiation as a specifically language-centred activity and demonstrates how learning to use language effectively can radically improve negotiation skills.
The book features:
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- A step-by-step guide on the practice of negotiation, from preparation to follow-up after the event
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- Chapters on various aspects of negotiation, such as the spoken, written and interpersonal sides, as well as media interviewing and using the phone.
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- Specific and useful strategies for actions like advising, complaining, confirming and dismissing.
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- A range of effective and informative examples throughout, designed to show the value of enhanced language use and practical exercises to encourage the reader to apply the ideas to their own practice.
The Language of Negotiation will be of value to all those in business and professional life whose work involves negotiation. It will also be of particular interest to students in graduate schools of business or management and to anyone who has an interest in improving their negotiation skills. No prior knowledge of language theory is assumed on the part of the reader.
Joan Mulholland is Associate Professor and Honorary Research Fellow for Language and Communication at the University of Queensland, Australia.
