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A01=Productivity Press Development Team
administrative process redesign
Author_Productivity Press Development Team
Category=KJMN
Category=KJMQ
customer-centric operations
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_nobargain
eq_non-fiction
lean transformation case studies
non-manufacturing lean practices
office workflow efficiency
service sector productivity
white collar kaizen

Product details

  • ISBN 9781563273162
  • Weight: 240g
  • Dimensions: 152 x 229mm
  • Publication Date: 31 Jan 2005
  • Publisher: Taylor & Francis Inc
  • Publication City/Country: US
  • Product Form: Paperback
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The Lean Office: Collected Practices and Cases is a compilation of articles previously published in the Productivity Press newsletter, Lean Manufacturing Advisor. These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies.

Highlights include—

  • Practical, in-depth description of lean implementation, written in a conversational, easy-to-read style
  • A large quantity of case studies unavailable from any other single source
  • Responds to your desire for real-world lean office information
  • More from this author