Home » Let’s Talk
Product Image

Let’s Talk

Therese Huston
€17.99
Quantity:
In stock with our UK publisher. 14-28 days
Delivery/Collection within 10-20 working days
14 days return policy Shipping & Delivery
A01=Therese Huston
Author_Therese Huston
Category=KJ
Category=KJC
Category=KJM
Category=KJMB
Category=VSP
crucial conversations kerry patterson radical candour kim scott thanks for the feedback sheila heen
daniel pink drive never split the difference charles voss joy of work bruce daisley
dare to lead brene brown the making of a manager julie zhou how to lead smart people mike mister
douglas stone mindset carol dweck chip dan heath upstream switch agile conversations douglas squirrel
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_self-help
feedback career leader leadership workplace jobs difficult conversations assessment evaluation bruce patton
giving feedback careers leadership performance reviews appraisal performance reviews work feedback
good vibes good life vex king hooked indistractable nir eyal performance reviews harvard business review
simon sinek start with why leaders eat last daniel coyle culture code leadership is language l david marquet

Product details

  • ISBN 9781847943507
  • Weight: 254g
  • Dimensions: 131 x 199mm
  • Publication Date: 24 Feb 2022
  • Publisher: Cornerstone
  • Publication City/Country: GB
  • Product Form: Paperback
Secure checkout Fast Shipping Easy returns
Description

A ground-breaking method for giving feedback that will boost performance and motivation.

We all give feedback every day of our working lives. But all too often, a fear of awkward conversations leads us to hold back or say the wrong things.

Let's Talk can change that. Dr Therese Huston, a world-leading expert on workplace communication, explains how to deliver feedback effectively and with confidence. She begins with the building blocks of all good feedback: siding with the other person, listening first, stating your good intentions, and working out what kind of critique your team wants most. Next, she describes the six practical tools you need to deliver constructive feedback: from what to say if you meet resistance, to how to ensure unconscious bias doesn't leak into your appraisal.

The result is a step-by-step plan to help anyone to improve performance, trust and morale. It will make a once-dreaded task feel natural.
_________________________________________________________

'Brilliant . . . empowers you to create real behaviour change and lasting trust.' - Nir Eyal, bestselling author of Hooked

'Research, relevant stories, and actionable frameworks that we can all apply to turn feedback into a personal superpower.' - Julie Zhuo, bestselling author of The Making of a Manager
About Therese Huston
Dr Therese Huston received her MS and PhD in Cognitive Psychology from Carnegie Mellon University. She is the founding director of the Center for Excellence in Teaching and Learning at Seattle University. Huston has written for The New York Times and Harvard Business Review and she regularly delivers talks for academic audiences, businesses and conferences. She has previously given talks at Microsoft, Amazon, TEDxStLouis and Harvard Business School.

More from this author