Leveraging Communities of Practice for Strategic Advantage

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A01=Debra Wallace
A01=Hubert Saint-Onge
Agency Trainers
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Agent Network
Author_Debra Wallace
Author_Hubert Saint-Onge
Business Case
capital
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Common Language
community
community development framework for businesses
Community Development Process
Community Project Design
context
Creation Network
development
Eleventh Hour
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Face To Face
Group Insurance
Hubert Saint Onge
insurance sector innovation
knowledge
Knowledge Capital
Knowledge Capital Initiative
Knowledge Capital Model
Knowledge Era
Knowledge Strategy
management
network
organisational learning
Organization's Intangible Assets
Organization's Strategic Imperatives
Organization’s Intangible Assets
Organization’s Strategic Imperatives
Party Games
practitioner case studies
process
SFTS
Si Te
social knowledge sharing
steering
Steering Group
strategic change management
tacit knowledge transfer
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Toronto Stock Exchange
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Product details

  • ISBN 9780750674584
  • Weight: 566g
  • Dimensions: 152 x 229mm
  • Publication Date: 15 Oct 2002
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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How can you build a successful community of practice that is integrally linked to your company's strategic vision? Learn from the first-hand experience of Hubert Saint-Onge, recognized by Fortune magazine as a leader in the field of knowledge capital, and co-author Debra Wallace, the people responsible for a recent project to establish a community of practice for independent agents at Clarica Life Insurance Company— voted one of the most admired knowledge enterprises in the world by practitioners and researchers. 'Leveraging Communities of Practice for Strategic Advantage' combines theory and practice to outline a model for developing successful communities of practice and proposes a direction for establishing communities of practice as an integral part of the organizational structure. Saint-Onge and Wallace relate what worked, what didn't, and why as they tell the story from inception through implementation to assessment. Whether you're developing communities of practice or want to learn how to leverage existing communities for strategic gain, this book provides you with everything you need to launch successful communities of practice in your organization.
Hubert Saint-Onge is the Chief Executive Officer of Konverge Digital Solutions Corp., a Toronto-based firm of practitioners that implements fully integrated knowledge strategies based on optimized business processes and custom technology solutions. Mr. Saint-Onge is also the former Senior VP, Strategic Capabilities at Clarica Life Insurance Company, Waterloo, Ontario. Debra Wallace, Ph.D., is Consultant, Knowledge and Learning Strategy Development, Sun Life Financial Canada. She is responsible for developing the knowledge and learning strategy for the newly combined Sun Life Financial and Clarica Life Insurance Company organizations.

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