A01=Toni Hodges
Author_Toni Hodges
Behavioral Checklists
Business Impact Data
Category=KJMV2
Category=KJT
customer
Customer Service Training Program
Data Summary Table
development
Encourage Group Participation
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
evaluation methodology
Experimental Group Ratings
HRD
HRD Program
human resource analytics
job
leadership
Leadership Development Program
Learning Measures
learning outcome evaluation in organisations
LTSI
Measure Job Performance
measurement reliability
Negative ROI
objectives
organisational learning assessment
Performance Data
Personality Type Indicators
Posttest Percent
Posttest Scores
Proficiency Checklist
program
Program Task Force
Q3 Q4 Q5 Q6 Q7
Q4 Q5 Q6 Q7 Q8
ROI
ROI Analysis
service
task
technical
Technical Training Program
training
transfer of training
True False Items
validity analysis
Product details
- ISBN 9780750674126
- Weight: 710g
- Dimensions: 152 x 229mm
- Publication Date: 21 Dec 2001
- Publisher: Taylor & Francis Ltd
- Publication City/Country: GB
- Product Form: Hardback
Secure
checkout
Fast Shipping
Easy returns
This book provides a step-by-step approach for developing learning and performance measures and a method for analyzing and reporting results. The easy to use format serves as a quick reference—featuring the necessary checklists to evaluate the situation and tools for immediate application in a number of organizational settings—sales, leadership, and technical. It will prove an invaluable resource for anyone involved in training, HRD, human resource measurement and evaluation, and performance improvement.
With more than seventeen years of experience working in behavioral analysis, systems engineering, and the communications field, Toni Hodges managed measurement and evaluations for the Verizon Workforce Development Group and established corporate standards and policies for HRD program evaluations. She conducts workshops on the latest evaluation techniques and ROI measurement programs worldwide. She is President of the ROI Network and received the 2000 Practitioner of the Year Award from that group. Toni has authored many articles and edited a casebook on ROI Analysis called Measuring Learning and Performance (ASTD In Action Series, 1999.)
