A01=Richard M. Harris
Author_Richard M. Harris
Business: Leadership
Category=KJP
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_nobargain
eq_non-fiction
Product details
- ISBN 9780275989835
- Weight: 397g
- Dimensions: 156 x 235mm
- Publication Date: 30 Apr 2006
- Publisher: Bloomsbury Publishing Plc
- Publication City/Country: US
- Product Form: Hardback
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In today's complex, fast-paced, high-intensity organizations, effective communication is paramount. But all too often, messages are misinterpreted, ignored, or missed altogether—stifling creativity, dampening morale, and even threatening achievement of basic goals. Harris's book is about improving communication by focusing on listening, and, in the process, developing more effective leadership skills throughout the organization. It explores ways in which managers and employees alike can elevate listening to the level of influence-to maximize conversational value and relationships through response and feedback.
The Listening Leader integrates insights from management and psychology to offer practical techniques for overcoming common barriers to effective listening. With tips for keeping listening sharp and advice for boosting memory and recall, Harris provides readers with the tools to engage in much more productive dialogue with colleagues, supervisors, employees, and customers, as well as within relationships beyond work. The Listening Leader demonstrates that turning listening from a passive, compliant activity into an active, influential one contributes to more dynamic, trusting, collaborative, candid—and profitable—relationships through which everyone benefits.
Richard M. Harris is President and Founder of Richard M. Harris Associates, a consulting firm specializing in business communication. He has presented management communication and leadership training programs to a wide variety of Fortune 500 and mid-sized companies, and speaks to professional and industry associations around the country. His articles on effective communication have appeared in such publications as Training and Development, Corporate Meetings & Incentives, Language Sciences, and Financial Executive.
