A01=Christian Kullberg
A01=Ilmari Rostila
A01=Michael Seltzer
Action Plan Talks
Anna Leppo
Arja Jokinen
Ase Vagli
Author_Christian Kullberg
Author_Ilmari Rostila
Author_Michael Seltzer
Bakery Shop
Category=CB
Category=JBF
Category=JKS
Category=JKSN
Category=JPR
Child Protection
Child Protection Agency
Child Protection Experts
Child Protection Meetings
child protection services
Child Protection Work
Christian Kullberg
conversation analysis
discourse analysis in welfare encounters
Eero Suoninen
Elisabet Cedersund
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eq_dictionaries-language-reference
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
ethnographic research methods
Face To Face
Family Support Centres
Female Social Workers
Hannele Forsberg
Ilkka Arminen
Ilmari Rostila
Kirsi Juhila
Labour Market Considerations
Lars-Christer Hyden
Linguistic Dominance
Local Child Protection Agency
Mutual Alignment
Nordic social policy
Nordic Welfare Systems
professional-client interaction
Sanna Vehvilainen
Satisfactory Talks
social
Social Services Office
Social Welfare Bureau
Social Welfare Offices
Social Welfare Situation
Social Workers
Soren Peter Olesen
Speaking Time
street-level bureaucracy
Unsatisfactory Talks
Vice Versa
Young Man
Ảse Vagli
Product details
- ISBN 9781138263833
- Weight: 570g
- Dimensions: 148 x 216mm
- Publication Date: 14 Sep 2017
- Publisher: Taylor & Francis Ltd
- Publication City/Country: GB
- Product Form: Paperback
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Listening to the Welfare State presents, for the first time in English, central research findings from recent studies of the welfare systems of Denmark, Norway, Finland and Sweden. The book’s contributors are leading investigators of face-to-face encounters between welfare professionals and clients in these systems. All have collected their data through ethnographic observations as well as taped recordings of these meetings. By subjecting their data to conversation and discourse analyses, these researchers provide a richly detailed empirical picture of the various forms of talk-at-work constituting the core activity of a variety of street-level bureaucracies. Their findings provide a well-rounded body of knowledge about what happens when professionals meet persons seeking financial assistance, child protection, employment, vocational counselling, treatment, rehabilitation and related services. Essential reading for both professional and students, this book will provide a wealth of insights into and understandings of, the micro-level workings of welfare state systems.
Michael Seltzer, Oslo University College, Norway, Christian Kullberg, University of Örebro, Sweden. Søren Peter Olesen, National School of Social Work, Aarhus, Denmark. Ilmari Rostila, University of Jyväskylä, Finland
