Making Knowledge Visible

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A01=Elizabeth Orna
audit
Audit Team
Author_Elizabeth Orna
business process support
Business Processes
By Sta!=
Category=KJ
Cochrane Centre
Cochrane Collaboration
council
county
CRIA
Document Management System
Documentation Manager
DTI
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
Essex
Essex County Council
Evidence Based Healthcare
Face To Face
farnell
Follow
Holds
IMF
information
information architecture strategy
information auditing
Information Culture
Information Orientation
Information Products
Information Strategy
information systems integration
management
organisational knowledge flow
organizational
Organizational Information Products
P48
premier
products
RCN
Secretary Of State
stakeholder analysis
strategic information product development

Product details

  • ISBN 9781138252486
  • Weight: 400g
  • Dimensions: 174 x 246mm
  • Publication Date: 23 Sep 2016
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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This ground-breaking book opens up new territory for knowledge and information management. The only way we can make what we know visible to other people is by putting it into Information Products - the products, in any medium, where users meet the information they need, and gain access to the knowledge of others. Without them, little business would get done inside organizations or between them and the outside world. They are essential for the flow, exchange, application, and preservation of information and knowledge. This is the first book to make the case for the proper recognition of information products by organizations. It shows how they should support business objectives and processes and be incorporated into information strategy and information architecture; illustrates the value they can both add and subtract; identifies the full range of stakeholders in them; and argues that a triple alliance of information management, information systems/IT, and information design is critical for successful information products. Stories from real life illustrate every step of the argument. The final part of the book demonstrates how an actual organization used information auditing as a tool to develop a strategic information product for an important user community.
Elizabeth Orna is the author of Practical Information Policies (Ed2,1999) and Information Strategy in Practice (2004), and co-author with Charles Pettitt of Information Management in Museums (1998), all published by Gower. Described by a reviewer as 'too good to be a guru', she is a an information consultant and writer well known for her extraordinary insight and lucidity. She lectures internationally on information management and information presentation.

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