Making the Connections

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A01=Bill Quirke
ABN
ABN AMRO
Air Traffic Control
Altana Pharma
Author_Bill Quirke
Bad News
business
Business Unit
Case Study
Category=KJU
centre
change management strategies
communication
communications
corporate
Corporate Centre
corporate culture analysis
department
eIn Tern
Elevator Speech
Employee Engagement
employee motivation research
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
Face To Face
Feedback
function
global workforce engagement
Information Overload
internal
Internal Communication
Internal Communication Department
Internal Communication Function
Internal Communication Strategy
Internal Communication Team
Le Ve
leadership communication skills
Local Business Unit
Making Change Happen
Moment Of Truth
Monolithic Brand
organisational communication
senior
strategic internal communication practices
Trust
unit

Product details

  • ISBN 9781138456020
  • Weight: 453g
  • Dimensions: 174 x 246mm
  • Publication Date: 28 Jun 2017
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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Companies know that communication with their people is vital if the energies and the efforts of their employees are to point in the same direction. Making the Connections shows how to use internal communication to turn strategy into action. Bill Quirke demonstrates practically how businesses can use internal communication to achieve differentiation, to improve their quality, customer service, and innovation, and to manage change more effectively. He describes the why, the what and the how of internal communication - why business needs better communication to achieve its objectives, what internal communication needs to deliver to add value, and how organizations need to manage their communication for best results. This new edition contains a wealth of new material, with pragmatic advice and new case studies. Four new chapters cover how to develop internal communication strategy, global communication, engaging employees, and helping leaders communicate more effectively. Making the Connections is based on the extensive international experience of one of the most knowledgeable and leading authorities on internal communication. This thoroughly revised new edition explores the impact of new technology, regulation, globalization and the changing relationship between employer and employees on the process of internal communication.
Bill Quirke is one of the leading authorities on internal communication and the management of change. He is Managing Director of Synopsis, an internal communication consultancy that helps organizations to achieve their business strategy through communicating with their people. He is a regular speaker internationally, and is the author of numerous works on internal communication, including Communicating Corporate Change.

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