Managing Aggression

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A01=Ray Braithwaite
ABC Chart
aggression management strategies in care settings
aggressive
Author_Ray Braithwaite
behaviour
Can
care
Case Study
Category=JBFK
Category=JKSN
Category=JMJ
Category=JNRV
conflict de-escalation techniques
Day Care Units
Defendable Space
Defusion Techniques
disclosure
eq_bestseller
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
Establishing Eye Contact
FOLLOWING
Held
human services safety
INJURIES
inter-agency collaboration
interest
Live
Makeup
Morning
occupational violence prevention
OK
organisational risk management
Poor
public
service
Service Users
Sick
Slammed
social
Social Care Staff
staff
Tv
users
Violence At Work
Whistle Blower
Wo
Workplace Bully
Workplace Culture
workplace harassment intervention

Product details

  • ISBN 9780415243797
  • Weight: 566g
  • Dimensions: 174 x 246mm
  • Publication Date: 27 Sep 2001
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:

  • empowers individuals by providing a range of useful useful skills that can help in managing aggression
  • enables staff placed in difficult or dangerous situations by their employers to address the issue effectively
  • clarifies the responsibilities of the manager in ensuring staff are safeguarded
  • builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace.

Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.

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