Managing and Improving Quality
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€22.99
A01=Amar Sahay
Author_Amar Sahay
Category=KJMQ
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
Product details
- ISBN 9781631573415
- Weight: 413g
- Dimensions: 152 x 228mm
- Publication Date: 30 Nov 2015
- Publisher: Business Expert Press
- Publication City/Country: US
- Product Form: Paperback
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Quality is a discipline that focuses on product and service excellence. This book is about improving the quality of products and services. The improved quality and reliability lead to higher perceived value and increased market share for a company, thereby increasing revenue and profitability.
The book discusses the concepts and dimensions of quality, costs of poor quality, the importance of quality in this highly competitive global economy, and quality programs—Six Sigma and Lean Six Sigma that focus on improving quality in industries. The text integrates quality concepts, statistical methods, and one of the major tools of quality—Statistical Process Control (SPC)—a major part of Six Sigma control phase. A significant part of the book is devoted to process control and the tools of SPC—control charts—used for monitoring, controlling, and improving the processes by identifying the causes of process variation. The fundamentals of control charts, along with SPC techniques for variables and attributes, and process capability analysis and their computer applications are discussed in detail. This book fills a gap in this area by showing the readers comprehensive and step-wise solutions to model and solve quality problems using computers.
The book discusses the concepts and dimensions of quality, costs of poor quality, the importance of quality in this highly competitive global economy, and quality programs—Six Sigma and Lean Six Sigma that focus on improving quality in industries. The text integrates quality concepts, statistical methods, and one of the major tools of quality—Statistical Process Control (SPC)—a major part of Six Sigma control phase. A significant part of the book is devoted to process control and the tools of SPC—control charts—used for monitoring, controlling, and improving the processes by identifying the causes of process variation. The fundamentals of control charts, along with SPC techniques for variables and attributes, and process capability analysis and their computer applications are discussed in detail. This book fills a gap in this area by showing the readers comprehensive and step-wise solutions to model and solve quality problems using computers.
Amar Sahay, Founder and Principal of QMS Global, LLC.
