Managing Business Improvement and Quality
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Product details
- ISBN 9780631207887
- Weight: 345g
- Dimensions: 152 x 229mm
- Publication Date: 12 Jan 1998
- Publisher: John Wiley and Sons Ltd
- Publication City/Country: GB
- Product Form: Paperback
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Any management team interested in making best use of tools and techniques would benefit from studying the contents of this book. A conscious effort has been made to produce the text in language which is free from jargon.
Barrie G. Dale is United Utilities Professor of Total Quality Management and Director of the UMIST Quality Management Centre, Manchester.
Ruth McQuarter is a Research Associate and Honorary Lecturer at the Manchester School of Management.
